Relocation Services

No matter how long you are staying in a new location, there is always an adjustment period. By providing a full set of relocation services, our mission is to make the adjustment as easy and simple as possible for our clients to feel right at home.  We have three packages tailored to suit the needs of the individual and we promise to provide personal and professional service.  The Economy package offers the bare essentials and is generally information based.  It includes airport pickup, information and assistance with transport requirements, education and connecting utilities.  Our Standard package offers services utilised by most families.  In each transition of your move, it offers advice and some assistance and also provides departure services. Our most comprehensive package is our Diamond package in which every relocation requirement is catered for with excellence, from pre-departure to orientation, housing, settling in, educational needs and departure services.  Every part of your move is looked after fully with professionalism and a personal touch.

• Economy

• Standard

• Diamond

---

Economy

Pre-arrival Services

• Origin moving management.
• Banking Requirement (including opening bank accounts).
• Housing differential report.
• Information Pack.

Orientation

• Airport Pickup.
• Assistance with transport system.
• Assistance with car hire.

Housing

• Organisation of temporary accommodation
• Assessment of housing needs and home inspections

Settling in services

• Connection of Utilities (home phone, internet, gas, water, electricity, mobile phones, cable television if required).

Education

• Customised assessment of education needs and research of suitable schools and available positions.

---

Standard

Pre-arrival Services

• Origin moving management.
• Banking Requirement (including opening bank accounts).
• Housing differential report.
• Information Pack.

Orientation

• Airport Pickup.
• CBD orientation tour
• Assistance with transport system.
• Assistance with car hire.

Housing

• Organisation of temporary accommodation
• Assessment of housing needs and home inspections

Settling in services

• Connection of Utilities (home phone, internet, gas, water, electricity, mobile phones, cable television if required).
• Assistance with Furniture hire or purchase.
• Assistance with car hire or purchase.
• Information pack on chosen area of living including recreational and medical facilities, shopping and council information.

Education

• Customised assessment of education needs and research of suitable schools and available positions.
• Arranging interviews and meetings with school principals and staff.
• Assistance with enrolment in language instruction facilities.

Departure Services

• Assistance with lease termination and bond recovery or for home to be leased.
• Utility Disconnection.
• Administration of final utility accounts.
• Temporary accommodation booking in departure location.
• Furniture hire management.
• Removals and storage management.
• Arrange disposal of any unwanted goods following the move out.

---

Diamond

Pre-arrival Services

• Origin moving management.
• Australian Customs and Quarantine Information.
• Cross-cultural briefing or training.
• Banking Requirement (including opening bank accounts).
• Taxation advice.
• Housing differential report.
• Lifestyle advice.
• Information Pack.

Orientation

• Airport Pickup.
• CBD orientation tour.
• Visit sites of particular interest to family.
• Visit notable restaurants.
• Assistance with transport system.
• Assistance with car hire.

Housing

• Organisation of temporary accommodation.
• Assessment of housing needs and home inspections.
• Map of inspected homes and area research
• Assistance with filing rental application for selected property.
• Help on moving-in day - house inspection and check of condition report, moving personal belongings from short term accommodation and coordinating furniture arrival times.
• Furniture installation.

Settling in services

• Connection of Utilities (home phone, internet, gas, water, electricity, mobile phones, cable television if required).
• Assistance with Furniture hire or purchase.
• Assistance with car hire or purchase.
• Assistance with obtaining drivers license and information on driving regulations.
• Specific public transport options in chosen area.
• Spouse support
• Information pack on chosen area of living including recreational and medical facilities, shopping and council information.

Education

• Customised assessment of education needs and research of suitable schools and available positions.
• Arranging interviews and meetings with school principals and staff.
• Assistance with school enrolments.
• Assistance with enrolment in language instruction facilities.
• Assistance with school uniform purchase

Departure Services

• Assistance with lease termination and bond recovery or for home to be leased.
• Utility Disconnection.
• Administration of final utility accounts.
• Cancel club memberships.
• Temporary accommodation booking in departure location.
• Assistance to terminate, re-direct and finalise personal business.
• Notification to schools to cancel placement of children.
• Assistance with final property condition inspection.
• Hire car booking.
• Contact with dealers for sale of cars and furniture not being taken.
• Furniture hire management.
• Removals and storage management.
• Arrange disposal of any unwanted goods following the move out.